Whatsapp 對話收費

根據對話的收費政策

WhatsApp Business API 按對話收費。官方會按商家的每個對話收費，而每24小時內的所有信息只算作一個對話。WhatsApp 對話收費分為以下兩種:

客戶/用家發起的對話 (User-initiated): 回覆客戶/用家信息而發起的對話。在此24小時內回覆任何信息都會視作為同一個客戶/用家發起的對話。在此24小時窗口內可發送的信息形式不限。

商家發起的對話 (Business-initiated): 由商家在24小時窗口以外發起的對話。由商家發起的對話信息需要向 Whatsapp 提供信息模板(message template)。

對話收費表

收費會按用戶的電話號碼收費。

國家/地區	商家發起的對話 (Business-initiated) (USD)	客戶/用家發起的對話 (User-initiated) (USD)
Argentina	0.06312	0.03792
Brazil	0.06	0.036
Chile	0.09084	0.05448
Colombia	0.012	0.0072
Egypt	0.12876	0.07728
France	0.17184	0.10308
Germany	0.1638	0.09828
India	0.00792	0.0048
Indonesia	0.03792	0.0228
Israel	0.036	0.0216
Italy	0.07716	0.04632
Malaysia	0.08784	0.0264
Mexico	0.04188	0.0126
Netherlands	0.1782	0.10692
Nigeria	0.06192	0.0372
Pakistan	0.05676	0.01704
Peru	0.07176	0.02148
Russia	0.07956	0.04776
Saudi Arabia	0.039	0.0234
South Africa	0.0336	0.02016
Spain	0.0738	0.04428
Turkey	0.012	0.0036
United Arab Emirates	0.03792	0.0228
United Kingdom	0.07764	0.04656
North America	0.01764	0.01056
Rest of Africa	0.14496	0.04356
Rest of Asia Pacific	0.0894	0.02688
Rest of Central & Eastern Europe	0.1002	0.03
Rest of Latin America	0.08472	0.05076
Rest of Middle East	0.08724	0.02616
Rest of Western Europe	0.15888	0.04764
Other	0.05796	0.0174

地區內的國家清單

Canada

United States

Rest of Africa

Algeria

Angola

Benin

Botswana

Burkina Faso

Burundi

Cameroon

Chad

Congo

Eritrea

Ethiopia

Gabon

Gambia

Ghana

Guinea-Bissau

Ivory Coast

Kenya

Lesotho

Liberia

Libya

Madagascar

Malawi

Mali

Mauritania

Morocco

Mozambique

Namibia

Niger

Rwanda

Senegal

Sierra Leone

Somalia

South Sudan

Sudan

Swaziland

Tanzania

Togo

Tunisia

Uganda

Zambia

Rest of Asia Pacific

Afghanistan

Australia

Bangladesh

Cambodia

China

Hong Kong

Japan

Laos

Mongolia

Nepal

New Zealand

Papua New Guinea

Philippines

Singapore

Sri Lanka

Taiwan

Tajikistan

Thailand

Turkmenistan

Uzbekistan

Vietnam

Rest of Central & Eastern Europe

Albania

Armenia

Azerbaijan

Belarus

Bulgaria

Croatia

Czech Republic

Georgia

Greece

Hungary

Latvia

Lithuania

Macedonia

Moldova

Poland

Romania

Serbia

Slovakia

Slovenia

Ukraine

Rest of Latin America

Bolivia

Costa Rica

Dominican Republic

Ecuador

El Salvador

Guatemala

Haiti

Honduras

Jamaica

Nicaragua

Panama

Paraguay

Puerto Rico

Uruguay

Venezuela

Rest of Middle East

Bahrain

Iraq

Jordan

Kuwait

Lebanon

Oman

Qatar

Yemen

Rest of Western Europe

Austria

Belgium

Denmark

Finland

Ireland

Norway

Portugal

Sweden

Switzerland

Other

任何其他不在上述清單的國家或地區。